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Who We Are

Dr. Josh M. Zumstein founded The Back Safety and Wellness Consultants in 2011. The Back Safety and Wellness Consultants is dedicated to educating the public on preventing, reducing, and eliminating back and neck pain through the professionally endorsed book, Secrets to Preventing Back and Neck Pain: 60 Ways to Protect Your Spine, spine stabilizing products and consulting services.

While working in a chiropractic clinic outside Chicago, Dr.Zumstein encountered countless patients, who asked him the same questions: why does my back hurt, how can I stop it from hurting, and how can I prevent it from hurting again? Dr. Zumstein realized that patients not only want to get well, they want to stay well. The health care industry treats injuries well, but doesn't always prevent and explain them well. Dr. Zumstein wanted to fill this void. After receiving the unwitting inspiration from these patients, Dr. Zumstein formed The Back Safety and Wellness Consultants. Its goal: to teach people how to eliminate and prevent their back and neck pain. Dr. Zumstein began consulting for local firefighters and soon realized the greater demand for back and neck pain prevention.

Dr. Zumstein is a graduate of Marquette University and Logan College of Chiropractic. He is a doctor of chiropractic, owns a master's degree in sports rehab and science, and is certified in acupuncture and applied kinesiology. He has worked with and treated Division I collegiate and professional athletes and has spent endless hours researching his passion: eliminating back and neck pain. He has appeared on local affiliates for NBC, FOX, and National Public Radio to discuss back and neck pain prevention at home and work.

 

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RETURN POLICY

While we do our best to fulfill your order quickly and accurately, occasionally problems may arise that may need our attention. If you should need to return an item for refund or exchange, please review the following information. REFUNDS OR EXCHANGES WILL NOT BE MADE FOR MERCHANDISE RETURNED WHICH DOES NOT CONFORM TO THIS POLICY.

What is Returnable?

Books:

Books purchased may be returned within 30 days after receipt of shipment. Returned books must be in saleable condition and must not have any signs of obvious use, unless the book was received in defective condition, such as damage, missing pages or significant printing errors. Returned items must be received by The Back Safety and Wellness Consultants within 45 days after receipt of shipment. Books received after 45 days after receipt of shipment will not be accepted. “Saleable condition” will be determined solely by The Back Safety and Wellness Consultants and at their sole discretion.

Products other than books:

Products purchased may be returned within 30 days after receipt of shipment. Returned products must be in saleable condition and must not have any signs of obvious use, unless the product was received in defective condition, such as damage, missing pages or significant printing errors. Returned items must be received by us within 45 days after receipt of shipment. Products received after 45 days after receipt of shipment will not be accepted.

Professional Services:

Customers may have the option to purchase certain professional services in connection with the purchase of a book or other item or independently. Such services may be known by a name such as “Deluxe” or such other name. Refunds of such services, whether used or not, are not available. All such purchases are final, provided, however, if the service is purchased in conjunction with the purchase of another item, such as a book or other product, a refund of the cost of such other tangible product is available, subject to the provisions of this Policy. Please refer to Terms and Conditions for additional clarification

Contact Us

To return an item, contact us at returns@backsafetyandwellness.com and indicate the item being returned and the reason for return. Also, please indicate whether you want a refund or an exchange and the date of receipt of your shipment. If your request complies with this Policy, you will receive, by return email, a return authorization code and instructions on where to ship the item.

Returning the Item

Return the item to the address included in the authorization email. When you return the item, please pack it securely and include the return authorization code inside package with your item. Refunds or exchanges will not be accepted without this code. We are not responsible for items lost or damaged in transit, so you may want to insure your shipment. You will be responsible for return shipping charges.

Shipping charges

If we make an error in your shipment, such as shipping the wrong product, or if the product is received in damaged condition or is otherwise defective, and you request a refund, we will refund your purchase price, plus shipping. Shipping refunds shall include your cost of shipping the defective product back to us. The amount you pay for return shipping shall be the amount you paid if that amount is indicated on the shipping label or postage stamp or label. If it is not so indicated, we will refund the amount we charge for shipping the product as full and final reimbursement for return shipping. If you request an exchange, your return shipping charge shall, likewise, be refunded.

IF YOU RETURN THE PRODUCT FOR ANY OTHER REASON, YOU WILL BE RESPONSIBLE FOR RETURN SHIPPING AND YOUR REFUND SHALL BE LIMITED TO ONLY THE PURCHASE PRICE OF THE PRODUCT.

Refund

Refunds will be processed promptly and should appear in your account within 7 days after receipt of your return shipment. Shipping charges are not refundable.

Exchange

Exchanges will be processed promptly and will generally ship within 7 days after receipt of your return shipment. You are responsible for shipping charges.

Sole Remedy

A refund or product exchange as provided in this Policy is your sole remedy for product returns. Your rights and obligations concerning refunds and exchanges are further governed by the Terms of Use of this Website. Refer to them for further details.

Cover Description

Secrets to Preventing Back and Neck Pain: 60 Ways to Protect Your Spine is a reference book that teaches you scientifically proven “secrets” that are common knowledge within most health care professions. Now, they’re available to you. These “secrets” should provide you with a healthy back and neck for a lifetime.

Learn how to stop your pain by properly performing 60 routine tasks, activities, and exercises. Learn which type of mattress to use, which types of chairs are best, and other remedies to relieve your back pain. Unlike current back pain books, this book doesn’t provide recommendations that only fit people can perform, or contain a complicated text that is difficult to understand. It contains pictures with descriptions, and is written for you. Don’t worry if you’re not a big reader.

This book is designed for people that don’t have much time, or a love for reading.

After reading this book, feel confident you’ll know how to prevent the cause of your back and neck pain, and alleviate, if not eliminate, your current pain over time. The faster you invest in this book, the faster you’ll feel better. Everyone wants to know what their doctors’ know, and now is your chance.”

Still Not Sure?

DOWNLOAD A FREE SAMPLE (PDF)

WHAT IS THE DELUXE OPTION

  1. The "Deluxe Option" purchase gives you the chance to receive PERSONALIZED back and neck safety consulting services from The Back Safety and Wellness Consultants (BSWC).
    • If you believe your job is causing you back and neck pain, the “Deluxe Option” gives you the chance to submit TWO photos of your workplace environment and/or work tasks to The BSWC via email to submitpics@backsafetyandwellness.com. The BSWC will review your photo submissions and provide you with suggestions and/or recommendations on how to prevent injury to your back and neck while you perform your job and/or set up your workplace.
    • If you are unsure if you are performing certain exercises correctly or believe that certain exercises in your workout are causing you back and neck pain, the “Deluxe Option" gives you the chance to ALSO submit THREE photos of exercises in your workout to The BSWC via email to submitpics@backsafetyandwellness.com. The BSWC will review your photo submissions and provide you with suggestions and/or recommendations on how to prevent injury to your back and neck while you perform the submitted exercises in your workout. The BSWC will not provide you with personal training advice.

      NOTE: You must submit your photos with the SAME EMAIL ADDRESS you used to create your membership and purchase the “Deluxe Option.”
  2. By choosing the "Deluxe Option" for $59.99, you will receive Secrets to Preventing Back and Neck Pain: 60 Ways to Protect Your Spine, a 25% discount off of the original retail price for any future product – NOT including the book – without expiration.

Please see the Terms and Conditions and Return Policy if further clarification is necessary.

We respect your privacy

We will NOT sell or rent your personal information – guaranteed. If you sign up for our newsletter, you'll receive our newsletter with other related information.

Nothing more.

You may unsubscribe at any time.

Privacy Policy

This privacy statement covers the site www. backsafetyandwellness.com (“BSWC”). Because this Web site wants to demonstrate its commitment to your privacy, it has agreed to disclose its information practices to you. Joshua M. Zumstein is the proprietor of BSWC.

This Privacy Policy covers BSWC's treatment of personally identifiable information that BSWC collects when you are on the BSWC site, and when you use BSWC's services. This policy also covers BSWC's treatment of any personally identifiable information that BSWC's business partners share with BSWC or that BSWC may collect on a partner's site. This policy does not apply to the practices of companies that BSWC does not own or control, or to people that BSWC does not employ or manage.

If you have questions or concerns regarding this Privacy Policy, you should contact BSWC at info@backsafetyandwellness.com.

Information Collection and Use

BSWC collects personally identifiable information when you register for a BSWC program, when you purchase or use certain BSWC products or services, when you visit BSWC pages, and when you enter promotions or sweepstakes. BSWC may also receive personally identifiable information from our business partners. When you register with or make a purchase from BSWC, we ask for name, address, e-mail address, phone number and additional business-related information. Once you register with BSWC make a purchase, you are not anonymous to us. BSWC may also automatically receive and record information on our server logs from your browser including your IP address, BSWC cookie information and the page you requested. BSWC uses information for three general purposes: to customize the content you see, to fulfill your requests for certain products and services, and to contact you about available services, specials and new products.

Information Sharing and Disclosure

BSWC will not sell or rent your personally identifiable information to anyone. BSWC may send personally identifiable information about you to other companies or people when: We have your consent to share the information; We need to share your information to provide the product or service you have requested, or; We need to send the information to companies who work on behalf of BSWC to provide a product or service to you.

These companies provide services to us, such as hosting our Web site and e-mail systems, providing hosting for streaming media content and the back-up of our data. Unless we tell you otherwise, these companies do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us in providing our service to you.

We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights or comply with a judicial proceeding, court order, or legal process served on our Web site.

Children's Online Privacy Protection

The BSWC Web site is not intended to be a website or service directed to children under the terms of the Children's Online Privacy Protection Act of 1998. Children under the age of thirteen (13) are not permitted to register on the BSWC Web site and may not supply any identifying information through the Web site. The BSWC Web site is intended to be used by the parents or legal guardians of children. Only a parent or legal guardian of a child is permitted to register or to obtain products or services through BSWC.

Cookies

BSWC may set and access BSWC cookies on your computer. We may link the information we store in cookies to personally identifiable information you submit while on our site in order to provide the services you require.

The security of your personal information is important to us. When you enter sensitive information (such as credit card number or social security number) on our registration or order forms, we encrypt that information using secure socket layer technology (SSL).

We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our Web site, you can e-mail us at info@backsafetyandwellness.com.

From time to time, we may post customer testimonials on our Web site which may contain personally identifiable information such as the customer's name. In this case, we obtain the customer's consent prior to posting the testimonial. From time to time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name and shipping address), and demographic information (such as zip code).

Communications from the Site

If you wish to subscribe to our services or buy our products, we will use your name and e-mail address to send newsletters about our products and services to you. Out of respect for privacy, we provide you a way to unsubscribe within each newsletter. In addition, we also offer you the ability to edit and delete your email information (see next section) but please note this may adversely affect the quality of services you receive from the Web site.

Your Ability to Edit and Delete Your Account Information and Preferences

BSWC gives you the ability to edit your BSWC Account Information and preferences at any time. You may request deletion of your BSWC account by e-mailing unsubscribe@backsafetyandwellness.com, but please note that requesting deletion of your account information will be only for the purpose of removal from the mailing list unless you specifically request to discontinue use of services for which you have paid a charge. If you request cancellation of paid services, you will lose access to your services on the BSWC Web site without reimbursement for charges paid. Also, if you request cancellation of paid services, your personal information will be retained in order to comply with laws relating to records retention for tax and other purposes. All inquiries will receive responses within 30 days of our receipt of them. Even if you have not registered for any paid services, please be advised that some statistical information may possibly remain in our archived records after your account has been deleted.

Changes to this Privacy Policy

BSWC may amend this policy from time to time. If we decide to change our Privacy Policy, we will post those changes to this privacy statement, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently.

Effective Date of this Privacy Policy: 4/24/2012

For questions or comments on this policy e-mail info@backsafetyandwellness.com, or write Customer Service, The Back Safety and Wellness Consultants, 1020 Park Drive, #374, Flossmoor, IL 60422-9998

Terms & Conditions

These Terms and Conditions set forth the terms and restrictions regarding the use of the Back Safety and Wellness Consultants (“BSWC”) Web site, www.backsafetyandwellness.com (“the Website”), by you, a user of backsafetyandwellness.com. By using the Website in any manner, you agree to all terms and conditions contained or referenced in these Terms of Use. These Terms of Use apply only to your use of the Website and do not change or alter any other agreement between you and BSWC.

BSWC reserves the right, in its sole discretion, to modify or change these Terms of Use at any time without prior notice to you. You should visit this page periodically to review the current Terms of Use.

Your continued use of the Website following the posting of any changes to the Terms of Use constitutes acceptance of those changes.

If at any time you do not agree with these Terms of Use, your sole recourse is to not use, or stop using the Website.

Privacy Policy

BSWC is concerned about your privacy and has developed a policy to address privacy concerns. Please see our Privacy Policy regarding the collection and use of your information. By using the Website, you are consenting to the processing of your data by BSWC and consenting to the terms of our Privacy Policy.

Children's Online Privacy Protection

The Web site is not intended to be a website or service directed to children under the terms of the Children's Online Privacy Protection Act of 1998. Children under the age of thirteen (13) are not permitted to register on the Website Web site and may not supply any identifying information through the Web site. The Web site is intended to be used by the parents or legal guardians of children. Only a parent or legal guardian of a child is permitted to register or to obtain products or services through the Website.

Copyrights and Trademarks

©2012, Joshua M. Zumstein. All rights reserved worldwide.

BSWC may have, from time to time, registered trademarks. Marks and trade names not owned by Joshua M. Zumstein, and mentioned on the Website are the property of their respective owners.

All information and materials on the Website, except noted third party materials, are the copyrighted work of Joshua M. Zumstein and are protected under United States and worldwide copyright laws and treaty provisions. You may download, view, copy and print documents (such as, instructions, blog entries, product descriptions and FAQs) subject to the following:

Your use of documents specified above does not include the layout or design of BSWC or the logos, graphics, or images on this web site. BSWC reserves the right to revoke its authorization at any time, and your use shall be discontinued immediately upon notice from BSWC. If you want to use the documents referenced above or any other content of BSWC in a manner that is not allowed in these Terms of Use, you must receive BSWC’s prior written consent. To seek such consent, please contact us at info@backsafetyandwellness.com

Prohibited Use and Communications

BSWC prohibits any unsolicited or bulk e-mail transmission to be sent, or caused to be sent, over the Internet, to any BSWC e-mail address. You may not harvest or collect e-mail addresses from BSWC for the purpose of sending unsolicited or bulk e-mail.

BSWC prohibits any e-mail transmission to be sent, or caused to be sent, to any BSWC e-mail address if the e-mail is intended to, or appears intended to, harass, embarrass, threaten, defame or impersonate any person, or if the e-mail is pornographic, offensive, indecent, discriminatory or offensive on the basis of sex, color, national origin, race, age, religion, sexual orientation or disability. BSWC prohibits any e-mail transmission to be sent, or caused to be sent, to any BSWC e-mail address that makes use of a forged header or deceptive addressing, or which attempts in any manner to disguise the source of the e-mail.

You may not use the Website or its contents in any way that could overburden, impair, disable or damage any BSWC server, or the networks connected to any BSWC server. You are prohibited from using the Website or its contents to interfere with any other party's use of the Website or any of BSWC’s products and services. You may not attempt to gain unauthorized access (through hacking, brute force, password mining or any other means) to any services, accounts, computer systems, or networks connected to any BSWC server or to any of BSWC’s products or services. You may not obtain or attempt to obtain any materials or information that has not been made intentionally available by BSWC on the Website.

You agree that BSWC may, in its sole discretion and at any time, terminate your access to BSWC and any account(s) you may have in connection with the Website. Access to the Website may be monitored by BSWC.

Links to the Website

BSWC appreciates your interest in linking your web site to the Website. If you link your web site to the Website you agree to the following terms:

The Website may contain links to other web sites solely as a convenience to persons who visit the Website. BSWC makes no representations about web sites linked to the Website. The inclusion of any such link on the Website does not imply that BSWC endorses, recommends or accepts any responsibility for such sites, their content, products, services or companies. In addition, BSWC is not responsible for the practices of those sites, even though BSWC's name or logo may appear on those sites. We encourage you to read the terms of use and privacy policies of any web site that you visit, including those linked to the Website as their terms and policies may differ from ours.

No Endorsements

The Website may reference or mention other parties, their products or services. Any such reference or mention is not an endorsement, recommendation or sponsorship of that party, its product or services but is merely for informational purposes. BSWC makes no representation or warranties of any kind, express or implied regarding any referenced or mentioned company, its products, services or information.

Deluxe Option

By choosing the “Deluxe Option” for $59.99, you will receive Secrets to Preventing Back and Neck Pain: 60 Ways to Protect Your Spine, a 25% discount off of the original retail price for any future product – NOT including the book – without expiration, and the ability to submit TWO photos of your workplace environment AND up to THREE photos of exercises in your workout routine to submitpics@backsafetyandwellness.com. A total of FIVE photos may be submitted.

You must submit your photos with the SAME EMAIL ADDRESS you used to create your membership and to purchase the “Deluxe Option.” Photos submitted with an unknown e-mail address, or email address different than the one used to create your membership and purchase the “Deluxe Option” will NOT be accepted.

The $29.99 remaining fee for the services of the “Deluxe Option” will not be refunded. If you choose to return the book, you will still be allowed to purchase any future products at 25% off the original retail price without expiration. Please see the Return Policy if further clarification is needed. The Back Safety and Wellness Consultants will respond to your photo submissions within 1-3 weeks of receipt.

You agree and acknowledge that The Back Safety and Wellness Consultants is NOT providing you with personal training advice, and that the advice given in the “Deluxe Option” ONLY pertains to preventing back and neck injury. YOU AGREE TO NOT HOLD THE BACK SAFETY AND WELLNESS CONSULTANTS LIABLE FOR ANY SUGGESTIONS OR RECOMMENDATIONS PROVIDED TO YOU AS PART OF THE “DELUXE OPTION.”

Submissions

BSWC does not want to receive confidential or proprietary information from you through its web site, except as specifically requested on a BSWC Web page or form. Please note that any other information or material sent to BSWC will NOT be treated as confidential. If you submit information or materials to us (including but not limited to, ideas, know-how, concepts, techniques, feedback, data, questions, comments, suggestions, strategies, artwork, statistics, graphs, processes, plans, freeware, scripts, code, or vulnerabilities), you grant BSWC an unrestricted, perpetual, irrevocable, royalty free, worldwide, transferable and sublicensable license to use in any way for any commercial or non-commercial purpose, including without limitation the right to: reproduce, copy, display (publicly or otherwise), perform (publicly or otherwise), modify, transmit, distribute, edit, reformat, translate, and make derivative works from those materials or information. You also grant BSWC the right to use your name in connection with the submitted materials and information as well as in connection with all advertising, marketing and promotional material related thereto. You understand that you will not be compensated for any such use. You agree that you shall have no recourse against BSWC for any alleged or actual infringement or misappropriation of any proprietary right in your communications to us.

No Warranty

THIS WEB SITE, ITS CONTENTS AND ANY MATERIALS PROVIDED HEREIN IS PROVIDED ON AN “AS IS” BASIS. TO THE EXTENT PERMITTED BY LAW, BSWC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT. BSWC DOES NOT WARRANT THAT THE FUNCTIONALITY OR OPERATION OF THE BSWC WEB SITE WILL BE UNINTERRUPTED OR FREE FROM ERROR, THAT ANY DEFECTS IN THE WEB SITE WILL BE CORRECTED, OR THAT THE WEB SITE OR THE SERVER(S) THAT MAKES IT AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL CONDITIONS OR COMPONENTS.

Limitation of Liability

TO THE EXTENT PERMITTED BY LAW, BSWC DISCLAIMS LIABILITY, WHETHER BASED IN CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, FOR DAMAGES OF ANY KIND (INCLUDING, BUT NOT LIMITED TO, DIRECT, INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR EXEMPLARY DAMAGES) IN ANY WAY ARISING FROM THE FUNCTIONALITY OR OPERATION OF THIS WEB SITE (INCLUDING, BUT NOT LIMITED TO, DAMAGES ARISING FROM INTERRUPTIONS OF SERVICE OR DELAYS IN OPERATION OR TRANSMISSION), EVEN IF BSWC IS EXPRESSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

Availability

BSWC may change the products, services, prices, and programs mentioned on the Website at any time without notice. Additionally, all products and services referred to on the Website are subject to availability and qualifications. Terms, conditions, and exclusions not described on this web site may apply. The Website can be accessed from countries around the world and may contain references to products, services and programs that have not been announced in your country. These references do not imply that BSWC intends to announce such products, services or programs in your country.

Jurisdictional Statement

This web site is controlled, operated and intended for use only in the United States of America. We do not represent that materials on the Website are appropriate or made available for use outside of the United States of America.

Governing Law

These Terms of Use and all matters relating to your access to, or use of the Website shall be governed by the laws of the State of Illinois. You agree that any legal action or proceeding between BSWC and you for any purpose concerning these Terms of Use or BSWC shall be brought exclusively in a federal or state court of competent jurisdiction sitting in Illinois. Any cause of action or claim you may have with respect to these Terms of Use or BSWC must be commenced within one (1) year after the claim or cause of action arises or such claim or cause of action shall be barred.

No Waiver

BSWC reserves the right to take all legal and technical steps available, including pursuing civil remedies and criminal prosecution, for violation of these Terms of Use. BSWC’s failure to enforce these Terms of Use in every instance in which it might have application does not amount to a waiver of BSWC‘s rights.

Severability

If any provision of these Terms of Use is held invalid, void or unenforceable, then that provision will be considered severable from the remaining provisions, and the remaining provisions shall remain in full force and effect.

Last updated: 5/1/2012

SHIPPING AND HANDLING

What is included in free shipping?

Book

The book will be processed in 5 days before it ships. Shipping of the book will then take between 1-3 weeks. Expect to receive the book between 3-4 weeks after you place the order.

Products other than the book

Products, not including the book, will be delivered to customers’ doors within 7-10 business days.

The Back Safety & Wellness Consultants currently do NOT ship international orders. We apologize for any inconvenience. Please email info@backsafetyandwellness.com to find out how to receive our product outside of the United States.